This policy describes how Fast Track Restoration LLC ("Fast Track," "we," "us") handles information collected through fasttrackaz.com, by phone at (480) 788-3383, and in the course of providing restoration services in Mesa, Arizona and the surrounding East Valley.
Information We Collect
Information you give us. When you submit our free-inspection request form, we collect your name, phone number, city, the type of damage, and any details you choose to share. When you call, email, or text us, we collect the information you provide in that conversation. If we perform work at your property, we also collect the information needed to do the job — your address, photos and moisture documentation of the damage, and insurance policy and claim details you provide.
Information collected automatically. Our website is a static informational site. It does not require accounts, does not show advertising, and does not use advertising trackers. Our web hosting provider may log standard technical data (such as IP address, browser type, and pages requested) to deliver and secure the site. Contact-form submissions are processed by Formspree, a third-party form service that forwards them to us by email; Formspree's handling of that data is governed by its own privacy policy.
How We Use Your Information
- To respond to your inquiry and schedule inspections or emergency service;
- To perform, document, and invoice restoration work;
- To prepare scopes, estimates, and documentation for your insurance claim — shared with your carrier at your direction;
- To communicate with you about your project by phone, text, or email;
- To meet legal, licensing, insurance, and record-keeping obligations.
What We Don't Do
We do not sell your personal information, and we do not share it with third parties for their own marketing. Information is shared only with your insurance carrier and adjuster as part of your claim, with service providers who help us operate (such as our website host and phone service), and where required by law.
Third-Party Services
Our contact page includes an embedded Google Map showing our location. Google may collect usage data in connection with that embed under its own privacy policy. Links to external sites (such as our Google Business Profile, Facebook, or Instagram pages) are governed by those platforms' policies.
Data Retention & Security
We keep project records, including claim documentation, for as long as needed to service your project and to meet legal, contractual, and insurance requirements, and we take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, but we limit access to people who need it to do their work.
Your Choices
You may contact us at any time to ask what information we hold about you, to request a correction, or to request deletion of information we are not required to retain. You can also simply call instead of using the website form — the form is optional.
Children's Privacy
Our website and services are directed at property owners and managers, not children, and we do not knowingly collect information from anyone under 16.
Changes to This Policy
If our practices change — for example, if we add website analytics — we will update this page and its effective date.
Contact Us
Fast Track Restoration LLC
3321 N Reseda, Suite 50, Mesa, AZ 85215
(480) 788-3383 ·
[email protected]
